Payment and Billing Terms

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

Payment Process:

How can I pay? H3 Autosport you the following payment methods:

Payment via credit card/ debit card:

H3 Autosport accepts credit card and chipped debit/cheque card payment via Visa, and MasterCard only. We make use of the 3D-Secure authentication system to verify cardholder details with your bank; this links you directly to your bank via a secure link. The transaction then takes place within your bank’s secure environment and we won’t have access to any of your card details. You can rest assured that your card details will by no means be available to, or accessible by, us or any third parties. When you return a purchase, the specified amount will be credited back to your bank account after it has been approved.

How safe is it to use my credit card on your site?

H3 Autosport makes use of the 3D-Secure authentication system to verify cardholder details with your bank; this links you directly to your bank via a secure link. The transaction then takes place within your bank’s secure environment and we won’t have access to any of your card details. You can rest assured that your card details will by no means be available to, or accessible by, us or any third parties.

What do I do if my credit card details are not accepted?

The first step is to check with your bank to rule out any problems that may be occurring on that side. If you still experience difficulties, contact Customer Service, and they will alert our IT team to correct the problem.

How do I know if my order has gone through?

Super easy, an email will be sent to you to confirm we have your order, once it is processed you will receive an invoice for the goods being delivered. Lastly, listen out for your doorbell or name to be called when our speedy drivers are there to deliver. Should you not receive such an email, then contact our super helpful Customer Services and they will help you out.

Instant EFT

Pay for your order with our integrated Instant EFT payment option. When selecting our InstantEFT payment option, you are redirected to log into your internet banking profile to complete your EFT payment as part of our checkout process.

You can make EFT payments at checkout, directly from your bank account if this feature has been set up on your internet banking profile. You are in control and would need to authorize this transaction by entering your internet banking username and password in a secure browser environment. An OTP will be sent to authorize the payment which may only be completed through the integrated payment step and not as an internet payment via your internet banking or app.

How Secure is it?

Neither H3 Autosport nor our payment providers have access to your username, password or OTP; therefore neither can access nor abuse your bank account.

Our Instant EFT providers also ensure that they are PCI DSS compliant. This means that they subject their Instant EFT solutions to the highest standards of payments processing compliance. This is to ensure that it is as secure as possible for you to enter your banking username and password in your browser to make an EFT payment.

As a merchant, we also need to ensure that our web servers, which host our payment platforms and interact with the payment systems, are secure.

We have implemented an SSL certificate and secure servers to ensure that all information entered on our website is encrypted and secure while being sent across the internet. Our website has a secure lock HTTPS:// prefix in the web URL, to show that we have the SSL certificate installed properly.

 

Are there any hidden costs?

The total cost of your order (including VAT and delivery) is displayed upon checkout. Once you have made full payment on our website and you receive an order confirmation email you will not be required to make any further payment. 

 

Who can I contact for more Payment and Billing information?

Should you require further information regarding payment and billing you can forward your enquiries to sales@h3autosport.co.za or call 066 526 9977. Alternatively, you can fill out our convenient enquiry form on our contact page.

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